My whereRU position/map is not very accurate - Powered By Kayako SupportSuite

06 Sep 2010

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	My whereRU position/map is not very accurate

Solution If your cell phone is taking too long to get a GPS fix you will get a map with a location and a large blue circle. This is an approximate location based off cell tower data and not using GPS (which is displayed on the map with a smaller blue circle). This is beneficial so that you the parent can still get a good idea of where your child/phone is even when its impossible to get a GPS fix. The moment the phone is in a GPS area again the whereRU map will be accurate.

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22 Sep 2009 02:44 PM